Troubleshooting ScreenLogic Connect Not Working Issues

Are you experiencing issues connecting your Pentair ScreenLogic to your devices? You're not alone! Many users struggle to get their ScreenLogic up and running, thinking it's a simple process of connecting a device and leaving it at that. However, there's more to it than just plugging in and hoping for the best.

In reality, your Pentair ScreenLogic has the capability of connecting with a wide range of devices, including Android, Windows, Mac, and iOS. But sometimes, users get stuck on which device to use as the adapter. The good news is that you can check your response time, internet speed, and connection stability from within the ScreenLogic interface.

To start troubleshooting, you'll need to perform a few tests. First, there's the connection test, followed by an internet test. This will help identify any issues with your connectivity. Keep in mind that the device may require a reboot during this process, which can take some time to complete.

Once the reboot is done, you should see your IP address displayed on the top right corner of your screen. From there, click on your Wi-Fi network and enter your password when prompted. A list of available Wi-Fi signals will appear, and you'll need to select 'Connect to Wi-Fi' to proceed.

Next, navigate to Advanced System Configuration > Network > Wi-Fi Setup and ensure that the mobile interface is turned on. Then, head to the Web & Mobile Interface section and scroll down to the bottom until you find Pentair User Portal.

Finally, within the Pentair Intellicenter interface, go to Settings and make sure this process is displayed on your screen. Some users may struggle with finding the Wi-Fi connection interface due to its complex layout, but don't worry – it's there!

By following these steps, you should be able to resolve any issues with your ScreenLogic connect not working. Remember to take your time, check your connectivity settings, and don't hesitate to reach out for further assistance if needed.

Screenlogic connect not working